Originally Posted by leongood

I was trying to fit 3 events into one day. One was in Atlanta, the other two were in Tampa. I didn't schedule the time or the place of any of them. Should I have caught an earlier flight, and missed out on Atlanta just on the assumption that Delta would make me late for the other two?
I'm an experienced flyer. I've had engine failures, go-arounds, snow ice and lightning strikes. I've been delayed over 24 hrs more than once.
I did anticipate Delta's negligence. I bought food to take on the plane for a 90 minute flight, even though I wasn't hungry, because I expected the plane to break down. When I'm forced to fly DL, they generally do.
You Delta flyers have your expectations set too low. This wasn't a thunderstorm or an air traffic delay. We waited precisely one minute on the runway when we eventually left. This was just Delta's lack of good maintennance. This is precisely when paying customers should expect compensation, otherwise DL is encouraged to continue running their planes unreliably. Do you know the last time I was on a plane that was delayed by a faulty air conditioner? It was the last time I flew Delta. Are you seeing a pattern? I try to avoid flying DL, but sometimes they just fit my itinerary, and I'm dumb enough to think they won't let me down this time. If I knew they had a financial disincentive to run their fleet this way, I would trust them and fly them more often.