This is my first full year as a Platinum, and I have gotten tired of the cutbacks in service and billing hassles I've encountered. I sent in a note over my last billing hassle and included the general frustration, and received a reply akin to the one posted on the previous page of this thread.

I also got the 20 night offer to renew as Platinum. I'll probably stay about five more nights this year at Marriott properties this year and that's about it.

I'm going to re-evaluate my hotel needs at the end of the calendar year and make sure I'm not making a hasty decision.