Hi Brunos, you will have to reopen your ROP window, select your flight again, thenproceed through the pages, ie passengers name etc, then submit your credit card details. It will give you options as you go to proceed or go back. Once that transaction is completed, the E ticket will come through on the screen for printing. Double check the fare basis of the ticket. Almost all discount fares on the website DO NOT give ROP mileage. Reading in between the lines, I feel you believe you have booked a ticket, in reality you haven't, regards bkkrop