Arggh! Where is the ability for CO to do modest damage control on this one... Whenever I call in the agents are actually still thinking the helicopters are flying (they even put the segment back INTO my itinerary after the system had kicked it out) until I explain to THEM what's happening....

Meanwhile, since it's now going to take at least an hour more for me to get to EWR, I'm trying to get onto a later flight from Newark - one which had availability in 'A' when I made my booking, but is only showing J/D/Z now. The only reason I didn't book it in the first place is that it seemed the helicopter booking would make more sense for me. When I call and ask if revenue management or anyone in that capacity would consider allocating an 'A' seat to me on the later flight I would have booked if there had never been a helicopter option in the first place, the agent spouts off about how the helicopter was always and "add-on" and is somehow auxiliary to the whole ticketing decision. When it priced into my itinerary as part of a through fare, it certainly didn't seem like an "add-on," and in fact it was a driver in which flight I eventually bought.

Obviously they're still telling me I can cancel the whole trip (as I could before they even announced they weren't operating the helicopter service any more - it was a refundable ticket all along), but in the time that's passed since I made my booking with CO - dependent in some part on the promise of a helicopter transfer - my options both on CO and elsewhere have become much more limited.

Is it unreasonable of me to expect that someone over there might open a seat in 'A' on a different flight given that (1) I couldn't have expected they'd cancel my helicopter flight when I booked, and (2) 'A' on the alternate flight was available when I made my booking and at various times in between? At the moment EF shows the flight as J5D4Z1A0