FlyerTalk Forums - View Single Post - Train staff use of seats in the cafe car
View Single Post
Old Sep 26, 2009 | 10:55 am
  #2  
wxguy
40 Countries Visited
5M
100 Nights
All eyes on you!
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.6MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; DL GLD, HYA GLOB
Posts: 4,889
A similar problem: Acela first class attendants "saving" one of the coveted small tables for themselves. They pile things on the table and seats so that others can't sit there. I've been round-and-round on this with Amtrak Customer Service; of course they insist that their crews should not do this and that I should remind the crews of that policy (yeah, right, that's my job?). I've also been told to alert the conductor if the first class attendants refuse.

On one such occasion a last year I asked the attendant if anyone was sitting there (it was an early board at BOS and I was the first one on!), and she told me she didn't know whose belongings they were. So I told her I would seek out the conductor to let him know there was unattended baggage and that the police should be alerted ("see something, say something"). She shrugged. I went to get the conductor, and when we returned, magically the belongings were gone. I asked the attendant where they went, and she said the owner must have picked them up when she wasn't looking (yeah, right). Pathetic.
wxguy is offline