There really isn't anything LX could do as land arrangements are handled by ground agents and I doubt they would apologise on someone else's behalf. I am very sure that LX would have apologised when they had to make a detour to another airport. It is very unlikely they didn't.
As for the other issues on board, well, why didn't you say something about it rather than b*tch to us here after the fact.
Oh well, I have always had very good experiences with SWISS. The nice offerings of chocolates on every flight is a good touch too !!