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Old Sep 26, 2009 | 12:36 am
  #66  
lomatopo
 
Join Date: Aug 2000
Posts: 154
Originally Posted by dtsm
If you recharged before leaving, you should have extended term for another 1 year (to May 2010).....
Not necessarily, it depends on the type of plan the OP is on, and what their accumulated top-up position was at the time of the last top-up.

http://www.12call.ais.co.th/en/Conte...nit/index.html

For those who top-up frequently they eventually get to the point where any typical top-up adds 30 days and extends the validity to a maximum of 366 days.

The OP probably only did a few top-ups so maybe was in the 60 - 120 day range when they left? Again just a guess, *121# should give an accurate picture, although I'm not sure if you had to enable international roaming first?

If *121# doesn't work (it always works for me), then pop an email to [email protected]

You can also call from a phone (other than your mobile) 011 66 2 271 9000 for customer service.

Last edited by lomatopo; Sep 26, 2009 at 9:41 pm Reason: corrected service msg number
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