Red Coats ae becoming more valuable as they continue to shrink the training program for new employees. While in EWR last week I had the pleasure of encountering a new agent after I had missed my 7:00am flight to IAD. I was there at 7:30am and asked to be placed on standy for the 8:30am flight. The agent wanted to charge me $150 until I reminded him of the SDC - Same Day Change policy that says if you miss a flight and present yourself within 2 hours, you can go standby on the next flight for free. I called a red coat over and she just looked at the agent and said "You're killing me! Put the guy on the flight!"