<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Thumper:
I then remind them that I am Platinum and I am entitled to the upgrade at no additional cost. </font>
Actually, you're not entitle to anything for plat. status. I've been plat. for many years and got treated differently by each hotel (none badly though). But I find it if you stay at the same hotel several times or long period of time, they treat you better (free cook to order breakfast, dinner, upgrades, etc.) no matter if you're plat or not.