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Old Sep 24, 2009 | 9:53 pm
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SteveinSTL
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Join Date: Aug 2004
Location: PDX
Programs: AA Plat 2MM,Alaska 100K, HH Diamond. A mere peon with all others!
Posts: 236
Unhappy email from Frontier: computer glitch for a MONTH!
Got this on my email today; explains why it's not out there. Appreciate the candor of it, but REEaalllly??! That's a pretty big glitch. Wouldnt' want to be in IT dept right now. Maybe earlier spec abt integration with Republic or new safe traveller requirements did it? Or is there some hacker story waiting to be leaked?

Dear SteveinSTL,
EarlyReturns Number: 300xxyyzzz

Missing your September Estatement?
We're sorry, due to a system update, we're unable to produce an estatement showing mileage activity from August 1 to August 31. We'll have your appropriate balance and all flight activity appended to your account by September 25, 2009. You'll receive your next statement in October.


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