Originally Posted by
rove312
Something I noticed, not doing as many bookings as others. When I rebooked (cancelling a reservation and starting a new one with the funds in order to get the double credit), I was logged in and the funds covered the cost exactly, and they said I needed to fill in my address, which I think would otherwise have already been showing when I was logged in.
Yes, this is a nuisance. I wish Southwest would fix it.