MikeMpls

I would imagine that paid F treatments is as good or better than 1K treatment on UA. Many 1K's don't pay for F.

As a DL/NW Gold, you should be able to comp to UA 1P and find out for yourself how well they treat their 2K's in Y.

UA has been getting some attention for turning things around internally; unfortunately their overall financials are still in dire shape.

Earlier this month I flew MSP-ORD-DCA-GVA-DCA-ORD-MSP on UA after swearing them off over a year ago. Everything went very well, my only complaint is that OLCI on UA is one big upsell.

With regard to all the servicemen in the F line, I'd suggest emailing Delta about the issue. I think it's great when airlines go out of their way to facilitate things for servicemen (and DL tends to go an extra mile in that department), but they should still ensure that their paid F/Biz & elites are serviced in a timely manner.