Flyboy,

Your comments regarding the Air Canada rapidair agents are not even worth refuting.
Obviously, your comments are based on previous negative travel experiences, rather than the reality of the Rapidair product.
Canadian Airlines agents have been quite surprised by the number of flights that an Air Canada agent has to work during a given shift. In addition, they are not used to having to turn a narrowbody aircraft around in 35 minutes. Canadian agents were used to a 60 minute turnaround time. Gone will be the twenty minute break that they enjoyed after each flight.
Until the work forces are intergrated, Air Canada is unable to effectively utilize, the underutilized Canadian agents.