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Old Sep 4, 2000 | 7:22 pm
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Fisch
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Join Date: May 1998
Location: Calgary, Alberta, Canada
Posts: 1,779
ResIII down systemwide

AC's ResIII computer system is down systemwide right now. They expect it to be up within about 45 minutes. From my speaking with an agent on the Elite Exec line, I think that the airport operations are being seriously impacted upon this evening.

The last time that I remember such an incident impacting on me, I was on a YYZ-YUL flight and we couldn't get a gate dispatch due to the inability of ResIII to function. My 1.25 hour flight ended up being about 4 hours. I also worked on the other end of system failures this summer at National Car Rental. Our system went down about 3 times while I was on duty over the summer. It's not fun, I can assure you. I can only imagine how much worse of a problem it is in the airline industry.

Anyone else have any horor stories with downed computer systems?
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