I'm certainly in too! ^ Kassel is certainly the biggest asset and has the most experienced service agents working there. They really know their job. Would be a nightmare if this center is closed down. I can't even imagine getting a flight ex ZRH cancelled (on LH stock) and then - instead of queing and listening to useless Swissport people - by phoning the SEN-hotline getting connected to IST/CPT. That's like dealing with BD's zoo in India...