FlyerTalk Forums - View Single Post - Petition: Keep The Call Center in Kassel
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Old Sep 17, 2009, 9:30 am
  #14  
Frequent_Flyer1
 
Join Date: Feb 2003
Location: Austria (Vbg)
Programs: LX SEN, BA Gfl/GGL, IC Dia, HH Dia, Hyatt LT GLOB
Posts: 1,585
I'm certainly in too! ^ Kassel is certainly the biggest asset and has the most experienced service agents working there. They really know their job. Would be a nightmare if this center is closed down. I can't even imagine getting a flight ex ZRH cancelled (on LH stock) and then - instead of queing and listening to useless Swissport people - by phoning the SEN-hotline getting connected to IST/CPT. That's like dealing with BD's zoo in India...
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