Recent rumour has it that LH plans to close the call center in Kassel. Among all call centers I am dealing with, Kassel has by far the most experienced and competent agents. Quick closure on requests and issues is a top incentive to fly LH.

Please do only post a comment here if you want to join the petition. LH Relate might feed the number of SEN/HON/others voting here into the right channels...

Kassel is an asset ^