Quite right while the Singapore based or the Dubai based card is free.

Since Graugans closed recently at the Hyatt Cologne, I really think they should rethink the concept of Gourmet food. Enough of Le steak wrapped à la Excell sheet on its bed of Big Margin served sometimes by staff who just came out of the Mc Donalds training school.

Graugans used to have the best pastry chef in Germany and an award winning somellier. What's next ? Tapas at Glaushaus so service can be downgraded as well ?

Once you get the relation quality, value, price right then encourage your diamond members to visit your restaurant with extra bonus points to build traffic.