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Thread: Use DL fmile or CZ award ticket
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Old Sep 16, 2009, 6:02 am
  #3  
flyinglots
 
Join Date: Sep 2008
Location: NYC
Programs: DL PM, UA PE
Posts: 373
I agree. Calling again will hopefully get you an agent who can work with you. It's remarkable how big a disparity there is between good phone agents, and others who don't know or care enough to help the customer.
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