FlyerTalk Forums - View Single Post - Avis is screwing customers on this <75 miles fuel charge
Old Sep 15, 2009, 2:20 pm
  #41  
IAHtraveler
Moderator: Avis and Rental Cars
 
Join Date: Oct 2006
Posts: 8,033
Originally Posted by wockster
Just got back from a 1 day rushed trip. Prepaid Avis for use of a car for 8 hrs, drove less than 20 miles. I don't know how they can charge your card without approval ...
Welcome to FT!

While I don't particularly agree with many rental policies, the terms of the gas options are spelled out on Avis.com (listed under USA->Special Equipment->Fuel Options) and at every location I've been to for the last year or so, they have a sign somewhere indicating the fee if you return without a receipt while driving < 75 miles. It's also located in rental pamphlets or on your contract. So by agreeing to the rental from them, they have your authorization. The same as if you damage the car and return it unrepaired.
IAHtraveler is offline