Yes the joys of UA support ....
Originally Posted by
emcampbe
....Call the regular reservation number, and when the system picks up, say you are calling for an existing reservation, and get HAL to look up your reservation first by MP number, if you have one, and then using your PNR, or alternatively your date of travel and flight number. Once HAL finds your flight, one of the options you can speak is to email itinerary and receipt. It actually emails in it a different format than requesting it from the Web, with different graphics. These emails actually look much better, IMHO, and so I usually call to have it emailed to me in this format after making a reservation on .bomb anyway.
Also, just print it out from the web site -- just enter the PNR and last name of passenger, and print