Originally Posted by
tylorcl
I recently experienced 6-hour delay for a trip between Hong Kong and Penang. I sent CX an email to complain about this issue. It was due to mechenical problem. CX just credited me 5K Asia mile for compensation. I do not think it is enough.
Anyone have any suggestions?
What do you think fair compensation is? Did they give you any food vouchers? I had a 7 hour delay on KA HGH-HKG last year. Zero compensation whatsoever.