This is a continuation of an issue that I started in
http://www.flyertalk.com/forum/Forum57/HTML/009838.html
I apologize for the separate thread, but I would really like to find out if other people are missing points when they book a pre-pay or "Net Direct" or QP rate.
On hilton.com, I found a good rate, which it wanted paid in advance, so I booked it. The total price they gave is what I was charged. But the receipt that I got from the hotel upon checkout was all zeros. Netdirect sent me a receipt which only had the total that I paid after taxes. When I found the folio on my Hilton honors account page, the rate there was a bit LOWER than the rate when I booked the room. I am very curious as to whether this is a glitch or whether this is standard practice. (In 5 phone calls to Netdirect, I have gotten several different stories.) If anyone has booked a room with a pre-pay, and actually paid in advance, can you please check your folio and see if the amount listed corresponds to the amount on your reservation or not?
Thanks.