FlyerTalk Forums - View Single Post - Customer First does not apply when an ECV is used?

Sep 13, 2009 | 5:49 am

#6

rayoflight

Join Date: Mar 2006

Location: SFO

Programs: UA 1K, NW PE, Marriott GE

Posts: 105

I spoke with reservations again today and they told me that ECV purchases are not refundable under 'customer first' (the ECV $ voucher i have was given to me due to IDB).

Strange that applicability of customer first depends on payment method.