Old Sep 13, 09, 6:49 am
Join Date: Mar 2006
Location: SFO
Programs: UA 1K, NW PE, Marriott GE
Posts: 105
I spoke with reservations again today and they told me that ECV purchases are not refundable under 'customer first' (the ECV $ voucher i have was given to me due to IDB).

Strange that applicability of customer first depends on payment method.
rayoflight is offline