Originally Posted by
WineCountryUA
Interactive Voice Recognition (I'm guessing) but more to the point , below (modified for these promotions) were the step by step guide soitgoes created for the original Spring DEQM
technically, I think IVR stands for initial voice response, some say interactive voice response. I has been around since before voice recognition was used with it. It means a headache usually for users, and savings and hopefully, optimization for implementers.