FlyerTalk Forums - View Single Post - Customer First does not apply when an ECV is used?
Thread: Customer First does not apply when an ECV is used?
View Single Post
Old Sep 12, 2009, 5:25 pm
  #4  
Lyaec350
 
Join Date: Oct 2005
Programs: NW GE
Posts: 602
Bump ECV's are definitely fine w/ the Customer First policy... I have cancelled/rebooked a few w/in the 24 hrs + midnight policy w/ no penalty.
Lyaec350 is offline