Originally Posted by
Jonobigblind
Although I was upgraded to a Club Room for my last CP stay I was denied club access. The other benefits including free wifi at this property were passed on.
I gather it can be a bit of a lottery.
Club floor upgrade with Lounge access used to be a Platinum benefit at Crowne Plazas, but this was removed several years ago and room upgrades are now at the discretion of the hotel. Probably due to the large number of platinum members in Priority Club.
mxm135