I booked a flight on Air Europa 3 months ago for my friend and I who are visiting Ibiza. Our flight was to leave Ibiza at 12:40 to arrive into Barcelona at 1:30pm.

Imagine my surprise, shock, horror when I got to the airport to check in only to find them say that for some reason my reservation is cancelled at not in the system anymore. We had seats assigned, etc. and all of a sudden we have no seats, the flight is full, etc.

They recommended that I call the NY office for Air Europa so I called but the office was closed. It was around 5am NY time when I was in Ibiza.

Our only option was to buy tickets and go on stand-by so we tried that. However, only one of us was able to get on the flight and the ticket cost 330 euros. For the other, it required a flight going from Ibiza->Madrid->Barcelona at a cost of 700 euros!

We had no choice as we were stuck in Ibiza and had to get to Barcelona. I called the ferry service but they did not have anything available either.

I cannot afford to spend time and money making more international calls from here trying to clear this up. I will deal with this when I get back to the US in 10 days.

Beware of Air Europa.

RVD.