FlyerTalk Forums - View Single Post - Where is my Royal Ambassador portfolio?
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Old Sep 9, 2009 | 8:27 am
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Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,190
Kits are only sent out at the end of the month in which your membership expires, so yours won't even go into the mail for another couple of weeks. These are now sent from a mailing/fulfillment house in France, no longer from one in Ohio. I know this timing seems crazy, but that's how ICH operates (perhaps to do a final sweep of the two months since your renewal notice was sent out to determine if any new stays within that period may have qualified/requalified you for RA?).

You should see a notation "Ambassador Renewal" show up in the "Other Transactions" line of your online account statement when the kit has been ordered. It will then arrive 3 to 4 weeks after that date.
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