Shareholder : The media still have Jean Chretien to have a field day with him.... I agree that Robert Milton has become "la bete
noire" of the new airline industry re-structuring. People need symbolic scapegoats to slaughter at the altar of public opinion. That is the negative part of the change management process that angst is focused on either specific people or certain aspects of the industry. You have to admit that occasionaly Robert Milton makes a good target with his particular style of communication. However, I think that he is doing a good job of spearheading the merger; a merger that has aspects that are far beyond the planners anticipations...a merger that is implemented without halting operations. I think that this merger will be one for the text books or at least a case study. Voila my five cents. !