Your new, improved CIV gts you a variable amount of additional love on the ground and in the air, and a much improved rate of op-ups ime.

As G-BOAC says, the MAnchester team are great. It is lovely to speak to people who 'get it' and sort things out. Calling BD's Diamond Club after speaking to GLL is quite a contrast.

Welcome to the Club - I suspect you are one of the few joiners v quite a lot of leavers.