I recently stayed at the Innsbruck, Austria Hilton w/ my sister and her two boys (10 & 8 years old). The hotel was quite nice with a friendly staff and I even got UGed as a Diamond to a suite upon check-in with relative ease. Anyway, my sister and the boys took the suite and I had a room across the hall. After about 10 mins. she came across the hall to my room to ask about the sight seeing plans for the two days. Upon her return to her room she was horrified to find the boys watching the porno channel. It seems this hotel offers a free 5 min. viewing of the pay TV offerings. It is not accessed by pressing a pay TV button on the remote but simply by scrolling thru the regular TV offerings. So if one was watching CNN and wanted to then watch the Cartoon Network you would have to watch a few seconds of the hard core porno before you got to a normal channel. I'm sure they arrange it this way so as to entice you to buy a pay TV film.

My sister was really upset by this and was even more so when the 8 year old described to her what they had seen. She immediately went down to the front desk and was told the cable TV people told them that was the only way they could set up the pay TV programs. When my sister mentioned that most Hiltons require you to select a pay TV channel and then enter your room number the receptionist had no reply but to say they were sorry.

My sister has always been very dutiful about making sure her boys watch only appropriate movies (she even avoids most PG-13s) and won't allow them to play some of the more violent video games. She is now fearful that the boys will go back to their school friends and tell them about what they saw and then their parents will be mad at her.

Anyway, I am curious as to what, if anything, I should do. Should I send a letter back to the hotel or write to Hilton customer service? Your thoughts would be appreciated.