FlyerTalk Forums - View Single Post - KA damaged my Samsonite checked baggage but no compensation...

Sep 5, 2009 | 6:19 pm

#8

SQ Flyer Talker

Join Date: Jan 2007

Location: SFO

Programs: Solitarie PPS, Marco Polo Gold, Mileage Plus Premier

Posts: 334

Quote:

Originally Posted by toyotaboy95

I don't think KA is totally responsible. I had by baggage handle damaged by Air China and the Air China check-in staff told me to go to a room (I think 6th floor via the lift). I found that Jardine Aviation Services is responsible for most airline's baggage claims (by the logos found

), but they said my baggage was supposed to be like this.

Jardine Aviation Services Limited (JASL) has great service where they also handling as a ground agent for SQ too...

http://www.hongkongairport.com/eng/p...ents.html#JASL

But unfortunate KA is under HAS (Hongkong Airport Services) ...

http://www.hongkongairport.com/eng/f...gents.html#HAS

Last edited by SQ Flyer Talker; Sep 5, 2009 at 6:39 pm

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