Originally Posted by
Henry III
Hi Cupart,
I've heard it said that (sometimes) the AF/KL booking management systems only recognize your FB status as it was at the time of booking. Maybe you should delete your FB number (and that for Mrs Cuparte), let the system 'reset' itself, and then go back and put in your FB number(s) again. Then you might be recognized for the Elite(+)s that you truly are.

(Or maybe you'll both lose everything!

)
Good luck,
-- Henry
Henry, my BFF,
I did as you said: Called FB and told them to delete my FB membership. So they did. Went back to check my account and there is now nothing
No seriously, what do you mean with letting the system "reseting" itself? I access all bookings from two different machines so I guess what you mean it would be something to be done on AF's side?
What I'm trying to say, my friend, how do I go about this?
Thanks
PS. Just went to the booking via the booking ref but still the same rows...