FlyerTalk Forums - View Single Post - Help! Missing Mileage Request Rejection
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Old Sep 2, 2009 | 8:38 pm
  #3  
mosburger
 
Join Date: Oct 2004
Location: Asia/Europe
Programs: CX, OZ, MU (+AY, DL), Shangri-La, Hilton
Posts: 7,233
You could try to verify and copy your boarding passes at the Asia Miles service counter at HKG departures level. Other than that, sending the originals is standard policy for all airlines.

If missing a boarding pass, maybe your travel agent (if you booked through them) could help. Otherwise, dealing with JAL about this might cost you more time and money than the missing miles are really worth.
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