Who tracks PC shopping rewards portal for Itunes purchase?
Greetings all,
I have been trying to get credit for my ITunes purchase thru the PC shopping rewards portal but no-one at Itunes knows anything about this tracking of purchases. I have been in contact with 4 people already, they simply can't help me!
Do any of you savvy folks know who takes care of sending our purchase info so that I can get credited in my PC account for my ITunes purchase?
Is it a third party that takes care of sending PC the purchase information? Who can I contact and I need to tell them how to proceed because both PC and I tunes don't seem to know nada!
PC, simply sent me there same automated reply that everyone gets when asking about missing credits for PC Shopping portal. In easy terms its states it either the customers fault for not using the shopping portal correctly (I know I used it correctly logged on, and never logged off until my purchase at Apple Itunes was complete), or they send the ball into Itunes camp, saying that once we click from PC shopping portal to the merchant PC becomes blind.
I have used up alot of time to try to get this resolved but nothing is happening asides linking me to the same 800 my apple phone number (which I called twice and nothing helps they don't know anything about this program). And the emails I have received back and forth either send me back to PC website or give me the same 800 my apple phone number to call.
I really don't want to let this go because its not fair. Customers who made actual purchases for this 10k partner offer should be duely credited. I cannot put it in my mind that there is no way to track our purchases.
Folks are having problems with the PC shopping portal and certain merchants, Apple I tunes, restaurant.com and maybe Avon (still to be determined if those purchases post for those who have tried).
So its not only for me, but for all of us. We need to have something done to better track our purchases and have these matters come to the attention of the parties involved.
Anyone who can offer me suggestions on how to proceed or who to contact since my case is wide open at apple itunes, I figure, I've gone this far...
And I want my 10k pc points! The Itunes purchase was my 4th activity.
I have done:
1. E-rewards transfer to PC points. (posted)
2. Alaska air swap to PC points @ points.com (posted)
3. Purchase of 1k pc points thru PC website. (posted as points.com)
4. Purchase thru pc shopping portal @ ITunes. NOT POSTED
Help me, help us!
Kindest regards to all you lovely folks!