Originally Posted by
lewisc
Southwest tells us about "open seating" and that we are free to sit in any empty seat. Looks like what SW suggests to the passengers doesn't match the official rules.
If my pack is sitting on a seat because I'm saving it for my wife (or my wife's purse if she's saving it for me), the seat is not open. Look elsewhere.
However, if the plane is filling up & you ask for the middle seat, you probably will get the aisle seat instead.