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Thread: How to praise LX staff
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Old Sep 1, 2009 | 2:10 am
  #6  
pilatusguy
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Join Date: Apr 2004
Location: ZRH
Programs: LH SEN, QR Plat, Marriot Plat
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Originally Posted by AndrewC
Last time I made a complaint Swiss sent me a bottle of grappa to apologise.
Glad to hear this actually works. I was promised wine about 6 weeks ago but has never arrived. Thought this was more of a PR thingy....
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