We're currently at the end of a 10 night stay. Here are some highlights:
Checking in - Efficient and friendly. We were assigned to the 14th Regency Club floor, although not a suite or corner/balcony room. Parking is free, which is a plus for bay area.
Room - very modern, similar to the layout at Grand Hyatt DFW. Water temperature and pressue is a constant issue, as it takes up to 5 minutes for water to heat up. Although the sink is nicely designed, the water pressure from the faucet forces water splashing everywhere.
T-mobile wireless internet access is available. Manual intervention is required to remove charges for elite members. In addition, they cleared out the mini-bar, and it's now presented as a fridge in the room.
Regency Club- it's open Monday evening through Friday breakfast. Morning breakfast consisted of pastry, cereals, smoked salmon, cheese, and fruits. Coffee and espresso is brewed on demand on a special machine. Evening reception is consisted of 1-2 appetizers (Vietnamese spring rolls, smoked salmon, and crab stuffed cherry tomatoes), crudite, and cheese and crackers. All alcoholic beverages (beer, wine, and cocktails - all self serve) are $4, which is a bargain. The lounge also has a printer and 2 computer kiosks. No separate dessert service, but there were 4 different types of cookies.
For Diamond members, breakfast is served in the hotel restaurant outside of RC hours. It is alledgely comped when it's charged to the room, although some manual intervention was required for us.
Restaurant - the main restaurant is unremarkable. Dinner was mediocre. However, the sushi bar is excellent, and you can order sushi at the main bar.
Other amenities - There is an outdoor pool/lounge area. Looks nice - and was also crowded.
Service - staff were friendly and helpful, and tried to make things right when there's an issue. The RC attendant comes and goes, and we're assuming she has other duties elsewhere.
Overall - a good hotel. Would return again.