Originally Posted by
nlde
Ha! Forgot the important bit of info that I have no status. That would fix a lot of things.
A few years ago, in a big snowstorm, I resorted to calling the spanish-speaker's line and asking if they "habla'd Ingles" because I speak almost no spanish. Actually worked out pretty well in a pinch.
Since I can speak both Japanese and Chinese, I used to call the UA Asian language lines to avoid the ICC when I was a GM. The Asian operators picked up the phone faster than even 1K agents! Those of you who can speak the language and do not have the status should definitely try this option to reach UA.