Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,867
I would not have wanted to fly with that crew any further. They were tired and needed to be replaced.
The captain did say that they needed to deplane. Apparently she needed to scream it, for him to get the message.
The express jet coordinator did not appear to be concerned about the safety of passengers and crew, only getting the flight gone to the next airport.
The express jet said "No one is willing to help us." So there is only one employee at Rochester at night and that lone employee that is in charge of security, facilities, gates, aircraft movement and control is a single Mesaba employee! Yes you talked to everyone alright.
That one Mesaba employee needs to learn to escalate things to management in irrops.
That express jet coordinator needs to learn communications skills, direction and priorities.
Based on the current available information, I would put the blame on the express jet coordinator.