FlyerTalk Forums - View Single Post - SPG Warning:some members abusing reservation system
Old Aug 31, 2009 | 5:05 am
  #5  
Sydfly
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Join Date: Jul 2002
Location: SYD, Australia......Hotels: HHon LT Diamond, Hyatt LT Glob, Marriott AMB (LT Gold), IHG Diamond (20 years SCC and RoyAMB dropped 2024)...Airlines: BA GGL (OW Emerald), LH FTL (*S), QF Plat (LT Gold), VA, UA Silver (*S), SQ Silver (*S)
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I'm not a PLAT, so no self-interest in this, but if this really is a problem for SPG why not do automatic suite upgrades for PLAT members at the time of booking? ICH used to do this for their RAs and I surely hope that they bring it back as it is the only way to make sure their most loyal members get the upgrade they deserve.
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