Originally Posted by
pmgsfo
I searched through the faq, and didn't find the info I am looking for. Sorry if this is a rookie question ...
I have an upcoming trip booked on NZ (SFO-LAX-AKL-ADL out, MEL-AKL-SFO back), and the initial SFO-LAX flight is a code share with United (UA operated). I cannot do the seating assignment on this leg through NZ; is there some way I can do that through United? I am a 1K, so would like to get access to E+, or even an exit row (even if it is just a short flight).
Thanks!
You likely won't be able to book your own seating on the UA Web site even if you have the proper UA locator. You'll likely have to call - as UA-operated flights when listed by codeshare partner's numbers usually won't have the seatmap pop up. At least, this has been the case for me the couple of times Ive booked UA-operated flights on both AC and US flight numbers.
Best way, and the way to do this with one call is to call the 1K line, as they will be able to look up your UA PNR. They should be able to look you up by flight date and time, and they should be able to get you your E+ seat.