if you call back you may get an agent to bump you up to gold... but your companion will NOT get an upgrade if she is on a reward ticket.

So YOU would have a better shot at the upgrade as a GOLD, if you want to sit in F and your wife in Y... good luck with that! LOL!

I have read several times on FT that CO keeps track of this type of "favor", so consider if you want to use one here.