[QUOTE=san2yul;11948382]I have a hard time believing that the Spa gave you a 60 minutes massage rather than the 90 minutes! In my experience, the therapists know that an excellent massage equals good TIPS so I very much doubt that they pushed you out at 60 minutes when in fact you paid for 90 minutes!

I believe it- I stayed at a starwood property- was asked to move my appointment back- I did so- no biggy- therapist still was late bringing me in and finished early. When I was paying the manager asked how was my massage and I responded with a cold ok- He was intuitive enough to dig a little farther- My massage was discounted in half and I did not leave a tip.