FlyerTalk Forums - View Single Post - Advantage Dining Program... which credit card?
Old Aug 26, 2009 | 9:52 am
  #13  
ZeppoX
15 Years on Site
 
Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
Originally Posted by lorac
Holy cow! How did I never know about these programs? It's not like I prefer making dinner to making reservations. This afternoon's to do list includes attaching my credit cards to the different programs -- that is after I check out who has sign up bonuses. Too bad Jetblue doesn't participate ... yet.

Thanks again for all the info!
Save your receipts until the miles post.
If more than a week passes (edit to be consistent with PS's info in post 14) without the miles appearing, scan the receipt and email it to this address, along with your name and the relevant FF number.

[email protected]


Actually, this address is for AA, I don't know the emails for the others.
But there is a form linked from the rewardsnetwork.com page that lists your awards. IME, all I've gotten from that form is an auto reply saying they'd look into it. Only email or phone to customer service has ever worked for me to get credit for a dine that their system didn't automatically capture.

Edited to add: in the process of following up on a missing dine, rewards network CS sent contact information for missing dines that I have not seen before, which seems to be generic. At least, I had not seen the email address, I think the postal is on the web site.
[email protected]
or fax 305-892-3364, Attn: Reward Claims
or mail to
(name of your program) program Member Services
300 South Park Road Suite 300
Hollywood, FL 33021
Attn: Reward Claims

Instructions:
"... we ask that you please mail or fax us a copy of the restaurant receipt or credit card statement ....
For verification purposes, it is very important that the last four digits of the credit card number is visible, as well as the date and amount spent at the time of dining. Please be advised if a debit card was used, you must send a photo copy of the credit card showing the last 4 digits. Our system is designed to issue rewards based on the registration of the credit card number."

Last edited by ZeppoX; Sep 2, 2009 at 9:48 am
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