Originally Posted by
gobluetwo
Showed the guy gas receipt when dropping off, but he literally could not get the <75 mile fuel surcharge removed, even though he indicated I had filled up. Told me I had to go inside to have the agent at the counter fix the erroneous charge.
Its a common problem, especially with agents who are inexperienced on the hand-held. The counter can have it removed pretty quickly.
If you forget, you can call AVIS Customer Service, but you'll need to fax them a copy of the receipt. Its pretty easy though. I've done it a few times.