FlyerTalk Forums - View Single Post - problems with luggage on NW/KL... what's reasonable to ask?
Old Aug 25, 2009 | 3:31 pm
  #10  
easte
 
Join Date: Apr 2009
Programs: UA 1K, AF FB silver
Posts: 211
Originally Posted by Counsellor
Repeat after me the motto, "That is not possible."
I admit, it is kind of clear however, I will try... I got the baggage today, after 12 days, and further mistakes from local KLM operators.
The problem was that the tag got lost and the baggage was found on the 20th of Aug., 7 days after my arrival.
Soooo... if they don't give me status miles they can keep the bonus miles for themselves, have enough miles, want a real compensation if compensation has to be...
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