Originally Posted by
Evan!
I just appreciate honesty so much now that I find it hard to make a formal complaint when an airline gives a full mea culpa regarding the issue that is, in the grand scheme, minor.
I did not mean that all complaints should be withheld just because the airline was honest.
I don't
appreciate honesty, I
expect it. And I really, really disagree with giving kudos to and airline JUST because they did what they were supposed to do: being honest (see statement before).
What is wrong with us? i mean we are being lied to constantly by the airlines and they trained us to clap our hands as soon as there were honest with us once????!