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Old Aug 24, 2009 | 11:18 am
  #101  
IsleTraveller
 
Join Date: Aug 1999
Location: Vancouver, BC, CANADA
Programs: AC SE, SPG P
Posts: 759
Originally Posted by dhammer53
I'm disappointed that you didn't ask. As a Flyertalker, we all have the responsibility to keep the front desk clerks honest to the terms and conditions of the program

^
In general, why do we have to check to keep them honest? Why do we have to go through all that effort to prove that we got the room in accordance with T&C?

I stayed there on a FWN and got an upgraded room for sure but have no idea if I got the room that would have best met the T&C at check-in. There was no acknoweldgement of P status at check-in, nor was there mention of an upgrade when I received my room key. I only recognized that there was an upgrade at check-in from the room number and previous posts in this discussion topic.

Personally, I am struggling with this whole upgrade at check-in issue at Starwood hotels in general.
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