Thanks for the reply people, emailed EK and got the we did everything possible to sort out your problem and you can basically just F_ck off now. But please remember to fly EK in future.

Only good thing they have done is reply quickly


Castlerock I thought about using your recommendation but not sure what the future rammifications may be if I succeeded in my claim. I fly EK about 10 or 12 times per yer long haul and would hate to be secretly penalised.
I.E no free upgrades etc.

What is the success rate of claiming against airlines? Anybody know?